The £249 Preparation and Support Fee helps cover the work that goes into getting your vehicle ready before handover, along with the help available after you collect it.
We do more than source a car, clean it and advertise it. Each vehicle is reviewed, prepared and presented with the aim of giving you clear information and confidence before you drive away.
Because used cars vary by age, mileage, history and condition, the preparation needed can differ from one vehicle to another. Where applicable, the fee supports:
- Multi-point checks before sale
- Mechanical inspection where required
- Diagnostic checks where applicable
- MOT and service preparation where applicable
- Professional cleaning and vehicle presentation
- Pre-delivery road testing
- Final quality checks before handover
- HPI and vehicle history checks
- Paperwork and handover document preparation
- Aftersales support and customer care
Our aim is simple: prepare vehicles properly and present them honestly, not just price them and move them on.